Product-qna
  • 評論者 james7 / 2021-03-27 15:33

    產品問題 Is there any body milk that smells like jasmine?
  • 評論者 james7 / 2021-03-26 20:49

    商品照片問題 請問是茉莉的嗎
  • 評論者 ppal31 / 2021-02-22 13:15

    About my order Hello,

    I'd like to know when will my order start to ship out? I purchased on 09 Feb, but now 22 Feb. That notice still "packaging",i sent email to ask about that,but no one answer me.
    My order number 2102090754

    I hope someone will reply me about my order.


    Best Regards
    Poon
    Hello
    Thank you for using Koreadepart.

    Your order number 2102090754 was released on February 22nd.
    You can track it from the address below.
    Please check.
    https://t.17track.net/ko#nums=LP067382536KR
    * 2021-02-23 03:15INTERNATIONAL POST OFFICE

    In case of K-Packet, it takes about 1 to 2 weeks from shipment to arrival.
    I'm sorry, but please wait a little longer until we arrive.

    I'm sorry to make you worry about the order.
    If you don't reply to the email, please log in and leave an inquiry through Q&A on My Page.
    In the case of mail, it may not be received or sent once in a while.
    If you leave a Q&A on our website, I'll make sure to reply.

    If you have any other questions, please contact q&A.
    Thank you.
  • 評論者 Aaaaaron / 2021-02-13 01:45

    請問是否都還有存貨(is there any storage if placing an order?) 請問目前下訂的話,是否都還有存貨?
    do the product are still in stock if placing an order?
    Hello
    Thank you for using Koreadepart.

    [菲詩小鋪[The face shop] 凈萃天然面膜 [2017 Upgrade]]
    This product is being sold at the head office. You can order this product.

    For your information, I'll let you know.
    We don't have this product in stock, and once your order is confirmed,
    The brand is releasing it from time to time.
    You can buy it unless the brand's headquarters is out of stock.
    Please refer to it.

    Please contact me if you have any other questions.
    Thank you.
  • 評論者 gorretti / 2021-02-02 15:03

    Expiry date Wonder when is the expiry date
    Hello
    It's Koreadepart.

    We don't have this product in stock in our company.
    After your payment was completed, we are receiving it then.
    So we are releasing it as the latest manufacturing product.
    Please refer to this aspect.

    Thank you.
  • 評論者 gorretti / 2021-02-02 15:01

    Expiry date Wonder when is the expiry date
    Hello
    It's Koreadepart.

    We don't have this product in stock in our company.
    After your payment was completed, we are receiving it then.
    So we are releasing it as the latest manufacturing product.
    Please refer to this aspect.

    Thank you.
  • 評論者 KA YAN / 2020-11-01 09:36

    best before day?? best before day???
    Hello
    It's Koreadepart.

    This product is being received from the brand after the customer's payment has been completed.
    So we are releasing it as the latest manufacturing product. Please refer to this aspect.

    Thank you.
  • 評論者 KA YAN / 2020-10-27 08:31

    best before day?? best before day??
    We are sorry,
    Since September we no longer provide Customer Service in Chinese language.
    please send your inquiries and questions in English.
  • 評論者 smalltako / 2020-10-20 14:30

    保質期 請問是短效期嗎? 可以放多久呢 謝謝
    We are sorry,
    Since September we no longer provide Customer Service in Chinese language.
    please send your inquiries and questions in English.
  • 評論者 daydeamer / 2020-10-11 19:46

    What is the expiry date or mfg date ? Thanks
    Thank you for your inquiry.
    Note that we cannot tell you exact expiry date, as we constantly get replenishment with freshly produced products.
    All the supplies have different expiry date.
    But we assure you that all the products we ship out are fresh and have good expiry dates
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